FAQs

What’s included in my Move Virtual Pilates Membership?

Along with access to 25x Live Classes per week,
you also receive:


• Live Daily Video Workouts (45 minutes)
• Live Instructor Feedback
• Exclusive access Facebook Group where you can stay motivated
• Planner
• Meal Planner + Recipes
• Mindset Lessons 
• Everyday self-care tips.

Try us out for 14-days for only $14

What does Virtual Studio mean?

We have a live video class with 2 instructors per class, 1 instructing, 1 with eyes on you to give personal feedback and support.

What's the difference between this and watching fitness videos online?

There is an instructor watching YOU, helping you through your workout.

What technology do I need to join in the classes?

A phone or tablet or computer is all you need. We send you a link prior to class for you to join.

Don’t know how to sign up for Move Pilates Virtual Studios?

Little confused how to sign up? Give us a call 0419 218 324  and we can set up your membership over the phone at no extra cost.

What equipment will I need for your Live Virtual Pilates Classes?

A whole lotta nothing. NO equipment is necessary… But a mat is advised 

How many people per class

Our classes are limited to small groups. This ensures we are able to give personalised assistance to each of you

Is there a limit of how many Live Classes I can attend per week?

If you sign up to our Virtual Studio membership, you have access to UNLIMITED live classes. Go nuts! Do 5 x day if you really want.⁠

What if I can't make any of the class times?

If you can’t make it to any of our 5 x classes scheduled a day. Don’t fret, we keep the link in our Virtual Community [Facebook Group] so you can access it later.⁠

I'm apprehensive to start your Live Virtual Pilates Classes because I have a pre exisiting injury!

Flick us an email so we can book in a time to do a FREE 15-minute Virtual Health Assessment

This is a conversation-based session. We don’t judge your body

What we cover:
• Establishing your goals
• Address any concerns with injuries
• Create an action plan to help achieve your goals

Ideal for:
• Previous injuries
• Feeling out of your depth
• If you haven’t done a Pilates class before
• All ages
• All fitness levels

Does it matter if my pet is around while I do my Virtual Pilates Class?

Hey, it’s your home. If it’s not an issue for you then it’s defiantly not an issue for us plus our instructors love watching pets join the session.

WHICH CLASS IS FOR ME? - physical studio

All of our classes are different but have similar principles being they are a full body workout.

Deciding which class is for you is dependent on your goals.

Strength: Mat Pilates, Reformer Pilates

Flexibility: Mat Pilates,Reformer Pilates + Yoga,

Relaxation: Yoga

HOW OFTEN SHOULD I ATTEND? - physical studio

Exercise is such a personal thing. How often you train will depend on your fitness goals and what you do outside the studio. We recommend starting with 2-3 sessions a week and seeing how your body adapts from there.

PRENATAL / POSTNATAL MUMS

We can support you throughout your pregnancy, at any stage. Pre- and post-natal mums are welcome to attend beginner classes on the schedule as we provide a safe environment with modifications as required.

We recommend our post-natal mums wait until their 6-week check up with their doctor before resuming exercise. We will be here ready to support you when you are ready to get back into it!

CLASS CANCELLATIONS AND REFUNDS - physical studio

We understand that life can throw curveballs sometimes and you can’t always make your scheduled class.

At Move, we require 12 hours notice of cancellation. If you do this, you can keep your class credit.

Any cancellations made with less than 12 hours notice means that you forfeit that class. It is your responsibility to cancel or let us know before the 12-hour cut off.

The reason for this is out of consideration of our other clients waiting for class spots and also for the instructors who are attending the studio to teach that class.

You can manage your cancellations via the MINDBODY app or the Move website.

We totally get that life can sometimes get in the way, but we need to bring strict and fair to everyone.

We do not offer refunds of any kind for class purchases.

 

Physical Studio Temporarily Closed, but Virtual Studio Open.

To our Move Pilates family, as per the recent Australian Government advice, we have temporarily closed our studio.

 

If you have any other questions please get in touch with us via our contact page or through Facebook.

Reformer Pilates Virtual Pilates Studio